Last Updated: June 4, 2026
At FlyAss, accessible via our free informational subdomain, the privacy of our visitors is one of our main priorities. This Privacy Policy document outlines the types of information that is collected and recorded by our platform and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
FlyAss follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Like any other website, our platform uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
When you interact with our platform, you may choose to provide personal information voluntarily, such as when you fill out a contact form or call our support line. This information may include:
Your name, phone number, and email address.
Flight details, carrier names, and itinerary information necessary to assist you with travel routing.
We use this information strictly to address your specific request, provide requested travel assistance, or connect you with the appropriate services to resolve your flight disruptions. We do not sell, rent, or distribute your personal contact information to third-party marketers.
Our website contains links to external sites and displays a dedicated phone line (+1-833-894-5333) for live travel assistance. This privacy policy applies solely to information collected by our domain. We do not control, and are not responsible for, the privacy practices or content of third-party platforms, external service desks, or independent providers you may connect with through this site. We encourage you to read the privacy statements of any external service you interact with.